Privacy Policy scr888

1Introduction and Scope of Policy

This Privacy Policy is issued by scr888 ("we", "platform") and applies to all individuals who register an account, visit our website at scr888.wine, or use any of the services we provide. This document describes our practices regarding the collection, processing, storage and protection of Malaysian players' personal data.

By registering an account or continuing to use the scr888 platform, you confirm that you have read and fully understood this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform immediately.

scr888 operates under international licensing and complies with the privacy requirements set by the relevant regulatory bodies. We regularly review and update this policy to ensure it remains relevant to technological developments and legal requirements.

2Personal Information We Collect

In order to provide safe and responsible online gaming services, scr888 needs to collect certain categories of personal information from our players. This includes but is not limited to:

• Full name as shown on your MyKad or valid identification document
• Date of birth to verify that you are 21 years of age or older, in accordance with legal requirements
• Email address for account communications and customer support
• Mobile phone number for two-factor authentication and account notifications
• E-wallet and payment method information including Touch 'n Go eWallet, DuitNow, FPX, ShopeePay, and crypto wallets
• Crypto wallet addresses (USDT, BTC, ETH) for players who use the crypto deposit or withdrawal option
• Device and web browser information including IP address, browser type and operating system
• Game activity records, deposit and withdrawal transaction history

This information is collected directly when you register an account, update your profile, make a deposit or withdrawal with a minimum of RM30 and RM50 respectively, or contact our support team.

3Purpose of Use of Information

The personal information we collect is used solely for legitimate and limited purposes. scr888 uses player data for the following purposes:

• Identity and age verification of players (21 years and above) during new account registration
• Processing deposits and withdrawals quickly and securely
• Delivering 24/7 customer support via live chat and email in Bahasa Melayu and English
• Sending account-related information, welcome bonuses, and platform updates
• Detection and prevention of fraud, money laundering and unlawful activities
• Compliance with legal requirements, licensing regulations, and instructions from regulatory bodies
• Ongoing improvement of the platform, services, and user experience
• Delivering promotions and relevant offers to players who have agreed to receive them

scr888 will not process your data for any other purpose without obtaining your consent first. We follow the principle of minimum data collection — we only collect what is genuinely necessary to provide our services.

4Sharing and Disclosure of Information

scr888 does not disclose, sell or transfer players' personal information to any third party without your consent, except in the following circumstances:

• Payment service providers working with scr888 to process players' financial transactions
• Game software providers that have signed a confidentiality agreement with scr888
• International licensing regulatory bodies that are obligated to request data relating to gaming activity
• Legal authorities where required by court order or applicable law
• Third parties for fraud prevention or financial crime investigation purposes

All third-party partners authorised to access scr888 player data are required to sign a strict data protection agreement and comply with scr888's privacy policy. They are not permitted to use that data for any purpose other than what has been specified.

5Technical Security Measures

Player data security is the top priority for scr888. Our platform uses a layered security framework designed to protect your information from unauthorised access, loss or misuse.

• 256-bit SSL/TLS encryption for all data transferred between your browser and scr888 servers
• Player passwords are stored as hashed values that cannot be decrypted
• Two-factor authentication (2FA) is available to enhance player account security
• Continuous system monitoring to detect suspicious activity or intrusion attempts
• Servers protected by next-generation firewalls and intrusion detection systems
• Regular security audits conducted by qualified and independent third parties

While we take all reasonable precautions, no security system can be guaranteed to be one hundred percent secure. Should a data breach occur that affects players, scr888 will notify the affected players and the relevant authorities within a reasonable timeframe.

6Use of Cookies and Tracking Technologies

The scr888 website uses cookies and similar tracking technologies to improve the user experience, analyse website traffic, and personalise the content displayed to you.

There are several types of cookies we use. Essential cookies are required for the basic functions of the platform such as login session authentication, saving language preferences, and enabling the deposit or withdrawal process to run smoothly. Performance cookies help us understand how players interact with the platform for the purpose of ongoing improvement. Functional cookies remember your personal settings to provide a more consistent experience.

You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of the scr888 platform, including the ability to log in or access certain features.

7Player Rights Regarding Personal Data

As a scr888 player, you have certain rights regarding your personal data. We respect these rights and will process your requests within a reasonable timeframe:

• The right to access the personal data we hold about you at any time
• The right to request correction of inaccurate or outdated information
• The right to request deletion of your personal data ("right to be forgotten"), subject to legal retention requirements
• The right to object to the processing of your data for direct marketing purposes
• The right to request restriction of the processing of your data in certain circumstances
• The right to obtain a copy of your data in a transferable format (data portability)
• The right to withdraw consent previously given at any time

To exercise any of the above rights, please contact the scr888 customer support team via live chat or email at [email protected]. We require sufficient identity verification before processing your request for security purposes.

8Data Retention Period

scr888 retains players' personal data only for as long as necessary to fulfil the original purpose of its collection, or for as long as there is a legal obligation requiring continued retention — whichever is longer.

Financial transaction records, including deposit and withdrawal history, are retained in accordance with the minimum requirements set by the relevant international licensing body. This is to enable auditing, proof of compliance, and resolution of any disputes that may arise.

When a player account is voluntarily closed or terminated for any reason, scr888 will delete personal data that is no longer required within a reasonable timeframe, subject to the legal retention requirements stated above.

9Amendments to the Privacy Policy

scr888 reserves the right to amend, update or modify this Privacy Policy at any time. Any changes will take effect immediately upon publication on our official website at scr888.wine.

For significant changes that directly affect players' rights, scr888 will endeavour to notify players via email or in-account notifications before the changes take effect. However, the responsibility to review this Privacy Policy periodically rests with each player.

Your continued use of the scr888 platform after any amendments are published constitutes your agreement to the updated version of the Privacy Policy. If you do not agree with any amendments, please contact our customer support or close your account.

10Contact Our Privacy Team

If you have any questions, concerns or complaints regarding how scr888 handles your personal data, do not hesitate to contact us through the available channels.

The scr888 customer support team operates 24 hours a day, 7 days a week, and is ready to assist in Malay and English. You can reach us via live chat available on our website or by email at [email protected].

For enquiries specifically related to privacy and data protection, please state "Pertanyaan Privasi" or "Privacy Enquiry" in the subject of your message so we can direct your enquiry to the most suitable staff promptly.